Vacuum your area rug at least once a week or more if needed. Vacuums with a rotating beater bar are only recommended for cut pile rugs. Straight suction vacuums are only recommended for loop pile and shag rugs. The use of rotating beater bar vacuum on a loop pile rug will cause excessive pile fuzzing. Please note that initial fiber shedding is normal for all new rugs, regardless of fiber type, but should lessen significantly after 8-10 vacuumings.
Rotating your area rug 180 degrees every 3 months in a commercial setting will increase longevity and reduce noticeable traffic patterns.
Rug pads or attached non-skid backing are recommended to extend the life of the rug, prevent slipping, provide cushion, protect the floor and allow for easier vacuuming.
Standard Warm Water Extraction (water temp < 150 degrees) using a mild detergent may be used for general overall rug cleaning. Do not use a rotating brush carpet shampooer on loop pile rugs as this causes excessive pile fuzzing. Never soak the rug which may cause backing delamination, shrinkage, or pile reversal.
We recommend Woolite™ Pet Stain & Odor Remover Carpet cleaner + Oxy to treat stains or spills as directed by the cleaner manufacturer. Quickly addressing the spot greatly improves the chances of a full cleaning. For spills, always blot (never rub) excess liquids with a dry white cloth. Before using any spot cleaner, always test the cleaner in an inconspicuous area to ensure it doesn’t damage the rug. If in doubt, call a reputable carpet and rug cleaner.
RETURNS: Full priced merchandise may be returned within 7 days of purchase, pick-up or delivery for a full refund.
Merchandise must be in the same condition as the time of purchase. Merchandise may be returned up to 14 days for a full store credit. NO RETURN AFTER 14 DAYS.
CLEARANCE ITEMS: All clearance items are final sale.
SPECIAL ORDERS: Special orders cannot be cancelled once placed. Availability of merchandise is estimated. Urban Home Market will make all possible efforts to work with vendor delays.
DELIVERY: Local deliveries and are available throughout Alabama, Southern Tennessee, West Georgia, and East Mississippi. Mileage rates apply. Delivered items returned after day of delivery may be subject to a pick-up fee. We can move, haul-away or rearrange existing furniture with advance notice in our Installation+ package. There is an additional fee for this service and must be scheduled in advance.
Shipping: Shipping is available for items outside of the local delivery area. Third-party shipping rates apply.
Pick-up items: Buyers assume all responsibility/risk of items that are picked-up and transported. It is the buyer’s responsibility to check merchandise for any damage prior to leaving Urban Home Market. Claims for damages will not be accepted once the merchandise leaves Urban Home Market. No Urban staff member is allowed to tie down/secure merchandise for traveling.
WAS MADE IN AMERICA
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